Check the three things that decide 90% of quality disputes before you release the balance: measurement against the approved spec, shade against the signed band, and construction against the PP sample — in writing, not in a chat.
What to do next
- Always inspect against a written standard, never against memory.
- Pull a spread across sizes and colors, not just the top of the carton.
- Photograph every finding and date it before you open the balance discussion.
Deeper dive: The Factory Wins Every Quality Argument — Until It's in Writing
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